Privacy Notice
Last updated: June, 2024.
This is the privacy notice of Wagwan Media. In this document, “we”, “our”, or “us” refer to Wagwan Media. We are a company registered in the Cayman Islands.
Introduction
This notice informs you of our policy regarding all information we record about you. It outlines the conditions under which we may process any information that we collect from you or that you provide to us. This includes personal information and non-personal information. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information.
We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any unintended purpose and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us and expect you to reciprocate. Our policy complies with Cayman Islands law and aligns with the principles of the EU General Data Protection Regulation (GDPR).
Information We Process
The law requires us to determine under which of six defined bases we process different categories of your personal information and to notify you of the basis for each category.
Information We Process due to Contractual Obligation
When you create an account on our website, buy a product or service from us, or agree to our terms and conditions, a contract is formed between you and us. To fulfill our obligations under that contract, we must process the information you give us, which may include personal information. We may use it to:
- Verify your identity for security purposes.
- Sell products to you.
- Provide you with our services.
- Provide suggestions and advice on products, services, and website usage.
We process this information based on the contract between us. We will continue to process this information until the contract ends or is terminated by either party under the contract’s terms.
Information We Process with Your Consent
When there is no contractual relationship, such as when you browse our website or ask us to provide more information about our business, you provide your consent for us to process information that may include personal information. We aim to obtain your explicit consent wherever possible, such as by asking you to agree to our use of cookies.
Information We Process for Legitimate Interests
We may process information based on a legitimate interest, either to you or to us. We do so after careful consideration to:
- Ensure the same objective could not be achieved through other means.
- Ensure processing does not cause you harm.
- Ensure you would reasonably expect us to process your data.
For example, we may process your data for record-keeping, responding to unsolicited communications, protecting our legal rights, insuring against or obtaining professional advice, and protecting your interests.
Information We Process to Comply with Legal Obligations
We may be required to process your information to comply with statutory obligations, such as providing information to legal authorities with proper authorization.
Specific Uses of Information You Provide to Us
Our website allows you to post information for public viewing. We do not specifically use this information except to allow it to be displayed or shared. Once your information enters the public domain, we have no control over how third parties use it.
Complaints Regarding Content on Our Website
We attempt to moderate user-generated content but may not be able to do so immediately. If you complain about any content, we will investigate and remove it if justified.
Job Applications and Employment
If you send us information in connection with a job application, we may keep it for up to two years in case we decide to contact you later.
Sending a Message to Our Support Team
When you contact us, we collect data to reply to your message and keep records to improve our business efficiency.
Complaints
We record all information you provide when making a complaint and use it to resolve your complaint. We may share some information with relevant parties if necessary.
Cookies
Our website uses cookies to provide you with a personalized experience and to gather statistical data. You can manage cookies through your browser settings. If you choose not to use cookies, some website functionalities may not be available to you.
Personal Identifiers from Your Browsing Activity
We record information from your web browser to assess website popularity and performance. This may include your geographical location, Internet service provider, and IP address.
Our Use of Re-Marketing
We may use re-marketing services to show you advertisements for our products or services on other websites. This involves placing a cookie on your computer.
Disclosure and Sharing of Your Information
We do not disclose your personal information to third parties except as outlined in this notice. However, we may receive data from third parties indirectly linked to your personal information.
Access to Your Own Information
You may review or update your personally identifiable information by signing into your account on our website. To obtain a copy of any information not provided on our website, contact us at hello@wagwan.media.
Removal of Your Information
If you wish to remove your personal information, contact us at hello@wagwan.media. This may limit the service we can provide to you.
Verification of Your Information
We will verify your identity before granting access to or making changes to your personal information to protect your information.
Other Matters
- Use of Site by Children: We do not sell products or provide services for purchase by children. If you are under 18, you may use our website only with consent from a parent or guardian.
- Encryption of Data Sent Between Us: We use SSL certificates to encrypt any data you provide to us.
How You Can Complain
If you are unhappy with our privacy policy or have any complaints, contact us at hello@wagwan.media. If unresolved, you have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns/.
Retention Period for Personal Data
We keep your personal information only as long as required to:
- Provide you with the services you have requested.
- Comply with other laws.
- Support a claim or defense in court.
Compliance with the Law
Our privacy policy complies with the laws of every country in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, please let us know.
Review of This Privacy Policy
We may update this privacy notice from time to time. The terms that apply to you are those posted on our website on the day you use our website.
If you have any questions regarding our privacy policy, please contact us at hello@wagwan.media.